Comprehensive, proactive IT management for Arkansas businesses. We handle the technology so you can focus on your customers.
Tired of surprise bills every time a server breaks or a computer needs an update? Stop paying for 'break/fix' surprises.
Waiting hours (or days) for a simple callback while your team sits idle? You deserve support that moves as fast as you do.
Losing sleep over ransomware, unpatched software, and compliance audits? One click shouldn't destroy your business.
At Pinnacle IT, we don’t just fix broken computers; we help prevent them from breaking in the first place. Our Managed Services model shifts the focus from ‘Break/Fix’ to ‘Proactive Maintenance.’
For a flat monthly fee, we become your dedicated IT department. From 24/7 monitoring and helpdesk support to strategic planning, we take total ownership of your technology stack.
We provide fast, professional on-site support to resolve infrastructure challenges directly at your location.
No per-ticket fees. Your team can call, email, or chat with our local support technicians as often as they need.
We watch your network around the clock. If a server goes down at 2 AM, we start fixing it before you wake up.
Internet down? Copier acting up? We wait on hold with the ISP or vendor so you don’t have to.
We ensure your critical data is backed up both locally and in the cloud, verifying integrity daily.
Includes our security stack: managed detection and response, DNS filtering, and advanced email security.
We aren’t a call center in another time zone. Our offices are strategically located in Lowell, Jonesboro, Fort Smith, Texarkana, Hot Springs, and our headquarters is in Little Rock.
We believe our service keeps you here, not a restrictive 5-year contract.
Our main core value is service excellence, and that reflects in our client retention. We let our service speak for itself.
Schedule a 15-minute discovery call to see if Pinnacle IT is the right fit for your team.
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