Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Pinnacle IT is here to team up with you and your company for expert support.
Pinnacle IT was founded in 1992 in Arkansas as The Computer Hut, and after nearly 30 years of serving Arkansans and solving technological issues, the company has proven that its core value is service excellence.
Led by CEO Chris Bates, Pinnacle IT has deep capabilities in handling the cyber and data security challenges all companies face, with a special emphasis on the needs of health care organizations in maintaining HIPAA compliance. Headquartered in Little Rock, Pinnacle IT has more than 35 IT professionals with offices across the Natural State. In 2002, Pinnacle IT got its first big break when Metropolitan National Bank outsourced its IT to the small tech company. Metropolitan National Bank was Pinnacle IT’s largest client until the bank was acquired by Simmons. Pinnacle IT has been working at full steam ever since, especially after the COVID-19 pandemic highlighted the importance of technology services and working from home.
Bates is a graduate of the University of Central Arkansas with a BBA in Computer Information Systems. Bates is also the proud father of two boys and a dog. With constantly evolving technology and emerging security threats, it is essential for technologists to continually learn or get left behind.
Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, Pinnacle IT is here to team up with you and your company for expert support.
STARTED THE COMPANY IN 1992. THE COMPANY WAS MOSTLY PART-TIME, HOME BASED
THE FIRST COMPUTER HUT OFFICE WAS OPENED IN LITTLE ROCK, ARKANSAS
THE SECOND COMPUTER HUT OFFICE WAS OPENED IN LOWELL, ARKANSAS
THE COMPUTER HUT’S LARGEST CLIENT (METROPOLITAN NATIONAL BANK) WAS ACQUIRED BY SIMMONS BANK - LEADING TO THE LOSS OF THE CLIENT (ABOUT 35% OF REV.)
THE COMPUTER HUT MAINTAINED A TEXARKANA OFFICE AFTER ACQUIRING TEXARKANA BASED COMPANY, TRANSOFT
THE COMPUTER HUT ACQUIRED A JONESBORO BASED COMPANY, iTechs, CREATING THEIR JONESBORO LOCATION
THE COMPUTER HUT ACQUIRED PINNACLE IT SERVICES IN FORT SMITH, ARKANSAS, LEADING TO A NEW FORT SMITH LOCATION
THE COMPUTER HUT REBRANDED TO PINNACLE IT
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5 Reasons to Choose Pinnacle IT to Support Your Computer Network
We allow clients to enjoy peace of mind while focusing on the day to day instead of worrying about managing IT issues. We believe technology should empower your business – not serve as an obstacle to your success.
We offer ongoing technology consulting, planning, and service that empowers 95% of our managed clients to stay with us after the contract is over.
We supply technical support to ensure everyone receives the help and training they need to prevent security breaches allowing clients to rest easy knowing there is a full team of IT experts keeping their networks safe and running efficiently.
With 5 locations across the state and over 30 IT professionals we can provide 24×7 system health monitoring and help desk to support our clients.
We will not lock you into long term contracts and we will always be 100% accountable to you. We will be your partner, not just your vendor.
Join us for a drop-in style event on
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We would at least like to give you a copy of our recently published report, The Arkansas And The Surrounding Areas Business Owners Guide To IT Support Services And Fees. Even if you aren’t ready to make a change right now, this will give you the 3 most common ways IT services companies charge for their services, and the pros and cons of each approach, 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data, and more.
