At Pinnacle IT, growth isn’t just about expanding our services or technology—it’s about creating opportunities that deepen our client relationships and elevate the expertise within our team. Today, we are thrilled to announce the transition of Jim Bryant, one of our valued Business Development Managers, into a new role as Account Manager.
This move marks an exciting milestone for Pinnacle IT and highlights our ongoing commitment to delivering exceptional, personalized service to our clients.
Jim Bryant’s journey with Pinnacle IT began in 2019 when we proudly acquired iTechs, a company he founded in Jonesboro in 2006. With nearly two decades of experience serving clients, and after 40 years in the industry building trusted relationships, Jim has consistently brought a personal touch to IT solutions—earning the respect and trust of both his colleagues and our clients.
Since joining Pinnacle IT, Jim has played a key role in driving business development while continuing to uphold the values that make our company stand out: professionalism, trustworthiness, and a dedication to excellence. His entrepreneurial spirit and deep understanding of client needs have been instrumental in helping businesses thrive in today’s fast-changing IT landscape.
In his new role as Account Manager, Jim will focus on strengthening client partnerships, ensuring our customers feel supported at every step of their journey with Pinnacle IT. This role is designed to provide our clients with an even more tailored experience, ensuring that every solution we deliver aligns with their unique business goals.
We believe Jim’s extensive background in IT, combined with his passion for client success, makes him the ideal fit for this position. His transition underscores Pinnacle IT’s dedication to growing alongside our clients and adapting to their evolving needs.
The creation of the Account Manager role is part of Pinnacle IT’s broader vision for 2025 and beyond. By refining our approach to client service and cultivating talent from within, we’re poised to better serve our clients and strengthen our reputation as a trusted IT partner.
Please join us in congratulating Jim Bryant on this well-deserved transition! His passion for helping businesses succeed continues to inspire us, and we can’t wait to see the positive impact he’ll have in his new role.
Stay tuned as we continue to share updates about our team and the ways we’re growing to better serve you.
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